Product Advisory Update

Our Commitments: a2 Platinum® Recall Update


At The a2 Milk Company, food safety and quality is our number one priority. We know parents and caregivers place enormous trust in infant formulas every day. We also understand that this recall may have caused concern, stress and disruption for families. We are deeply sorry.

We want to share clearly and transparently what has happened, the steps we have taken, and what it means for you.

What Happened:

On May 1st, The a2 Milk Company initiated a voluntary recall of three batches of a2 Platinum infant formula (USA label) after cereulide was detected, linked to a specific ingredient in the product.

This product, manufactured in New Zealand, had already been discontinued and removed from sale prior to the recall following the expiration of temporary infant formula import allowances from the FDA (Operation Fly Formula).

Safety & Testing Context: The recall was triggered by additional testing conducted in response to new guidance issued by New Zealand’s food regulatory authority on April 15, 2026.

Cereulide is a heat-stable toxin produced by Bacillus cereus. Symptoms typically develop within 30 minutes to six hours of ingestion and most often involve gastrointestinal symptoms such as nausea and vomiting that typically self-resolve within 24 hours. Infants are at greater risk due to their developing immune systems and can experience complications such as dehydration which require medical care.

Our Commitment: We are committed to managing this responsibly and transparently, and supporting parents with clear information and guidance.
Food safety and quality remain our highest priority, and we welcome any questions you may have.

We’re Here for You.

If you have additional questions, need support, or want to check whether your product is included in the recall, please contact our customer care team directly.

Thank you for your patience and understanding.


a2 Platinum® Infant Formula USA Label Product Recall


Boulder, COMay 2, 2026The a2 Milk Company (“a2MC”) has voluntarily recalled three specific batches of its imported a2 Platinum Premium USA label infant formula 0-12 months (“Product”) due to the presence of cereulide. The Product is sold only in the United States.

Cereulide is a heat-stable toxin produced by some strains of the bacterium Bacillus cereus. Illness occurs through the consumption of food contaminated with the toxin and preparing formula with hot water does not eliminate it.

Symptoms typically develop within 30 minutes to six hours of ingestion and most often involve gastrointestinal symptoms such as nausea and vomiting that typically self-resolve within 24 hours. Infants are at greater risk due to their developing immune systems and can experience complications such as dehydration which require medical care.


Product Information


Product Name: a2 Platinum Premium Infant Formula 0-12 months Milk-based powder with Iron

 Packaging Format  Batch Number Expiration Data
31.7oz tin 2210269454 7/15/2026
31.7oz tin 2210324609 1/21/2027
31.7oz tin 2210321712 1/15/2027

The batch number andUse By” (expiration) date are found on the bottom of each tin (refer example below, together with image of product).

The batch number andUse By” (expiration) date are found on the bottom of each tin (refer to example below, together with image of product).

The Product was distributed nationally through a2MCs website, Amazon and Meijer stores as part of Operation Fly Formula[1]. Importation rights expired on December 31st, 2025, and the Product has been discontinued and removed from sale prior to the initiation of the recall. The total number of units in the three batches is 63,078 of which an estimated 16,428 units were sold to consumers.

Although no confirmed incidents of illness or harm have been reported, affected batches must not be used.

The recall was initiated by a2MC after cereulide was detected through additional testing of the Product conducted in response to new guidance issued by New Zealand's food regulatory authority. The probable source of cereulide is an ingredient in the Product.

This recall is being made with the knowledge of the U.S. Food and Drug Administration.

Consumers who have purchased the Product are recommended to discontinue use of the Product and dispose of it immediately or return to their place of purchase for a refund. If your infant is experiencing symptoms described above, contact your health care provider immediately. To report an illness or adverse event to the FDA, you can:

  • Report a Product Problem through SmartHub, or
  • Complete and submit a Medwatch report Online at www.fda.gov/medwatch/report.htm, or by Regular Mail or Fax: Download the form from www.fda.gov/MedWatch/getforms.htm or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178

Consumers with questions may contact a2MC at 1-844-422-6455, Monday-Friday, 8am to 5pm Eastern time zone, or contact us through our website on a2platinum.com.

[1] under U.S. Food and Drug Administration enforcement discretion.

Company Contact Information

844-422-6455

The a2 Milk Company USA Media Release

The a2 Milk Company USA Media Release

May 2, 2026 PDF
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